Welcome Santas! Thanks for taking the time to take a gander at our FAQs. If there’s a question we haven’t addressed, leave a comment below or tweet us at @NZSecretSanta.
How do I sign up?
Head on over to nzsecretsanta.co.nz and hit the ‘sign up to play’ button!
How long are registrations open for?
Currently, 10 November until 24 November, but the elves reserve the right to change the closing date as needed.
When do I find out who I’m Santa for?
I didn’t get a confirmation email?
We don’t send confirmation emails when you sign up. You’ll be emailed on 25 November with details on who you’ve been matched with.
I didn’t get a match email?!
If it’s after the 25th and you didn’t get an email from us, we’ve sent it! Log into your dashboard at nzsecretsanta.co.nz and you’ll be able to see who you’re playing Santa for.
Can I start tweeting hints?
For sure! Be sure to use the hashtag ‘#NZSecretSanta’ to make it easier for your Santa to find your hints.
Pro tip: You can find someone’s hints easily by searching their username and the hashtag #NZSecretSanta in Twitter’s search bar.
Wasn’t there a dashboard that showed Santa signups?
There sure is! It’s right here. You’ll also be able to see stats about gifts when the time comes.
Who’s the charity this year?
Our friends at CanTeen are! You can find them here on Twitter.
What are you doing for CanTeen?
As in previous years, we’ll be donating presents (after elf approval for appropriateness) intended for Bad Santas. We’re also working with a couple of sponsors on super special extra things behind the scenes. We’ll announce what this is when we have it all finalised.
What can I do for them?
You can get them a present! If you’re getting a present for CanTeen, we ask that you send it separately and clearly label it (To: CanTeenNZ, from [Your Username]).
Why can’t I bundle in the presents together?
As a rule, we generally don’t repack the presents (barring ones intended for Bad Santas), we just change the shipping address so it goes to your recipient. There’s only a few elves in the storehouse, so we don’t have the capacity to repack them. You’ll be saving us a whole bunch of elf-time and elf-labour, so thank you in advance. ❤
What can I send to CanTeen?
Good question! Here’s the wishlist CanTeen provided us:
- Colouring in books and pencils
- Food (chocolates/bags of lollies)
- Nail polish
- Body products (moisturiser/soap/hand creams)
- Bed Socks/socks
- Small motivational wall Art pieces
- Magnet holders for photos etc
- Itunes gift card
- Headwear (Caps, Hats, Beanies)
- Hair products
- Wallets / Card holders
- Cool stationery (e.g. fluffy pens)
- Eye brow pencils
- Photo frames
- DIY art kits
- Key rings
- Posters (gaming, boy bands)
- Playing cards
- Mobile phone top up vouchers
- Diaries or Journals
Do I wrap my present for CanTeen?
Good question! Ideally not, we need to vet the presents for appropriateness, but in the end it’s up to you! We enjoy unwrapping presents as much as anyone. 🙂
How can I help the elves?
In a few different ways.
- Spread the word! Retweet our tweets, write your own tweets and use the #NZSecretSanta hashtag
- Be a good Santa!
- Tweet your own personal NZ Secret Santa journey – what’s going on in your mind while you’re sleuthing, whether or not you’ve bought your gift, if you’ve wrapped it, if you’ve sent it, etc.
- (Optional) Sign up to be a Super Secret Santa!
What’s a Super Secret Santa?
A Super Secret Santa is someone who goes above and beyond for us! Occasionally we have less presents than players because of Bad Santas, so we like to ask our Santas to step up to be Super Secret Santas before delving into the NZ Secret Santa Bad Santa Gift Stash (provided by sponsors). Please note that this is essentially an on call situation, we will need you to be prepared to buy a present for someone on very short notice, so we understand if not everyone can be a Super Secret Santa.
Can I send a gift to another Tweep using the Storehouse system?
Yes, but only if they’re signed up for #nzsecretsanta – if they’re not, the gift will be returned to sender or given to charity if no sender details are provided.
PLEASE add *any* extra gifts you send to your dashboard (https://nzsecretsanta.nzpost.co.nz/add-gift) so we know when they’re coming, who they’re from and who they’re for. It’ll also tell you if the person you’re wanting to send to isn’t playing.
I want to help in person! Can I help send the presents?
Short answer, no.
Long answer, no, because the storehouse is in a customs bonded area (surrounded by snow and happy reindeer). This is a strict no access area for almost everyone and you need special clearance to get in, which unfortunately, we don’t have the power to hand out to players, as much as we’d appreciate your help.
Where is Santa’s Storehouse?
9 Laurence Stevens Drive, Auckland Airport. In a special, magical part of the Auckland International Mail Centre. Surrounded by snow and happy reindeer.
Where is elf HQ?
Most of our elves are based at NZ Post House in Wellington.
And that’s all from us for now!
Libby, Aj and the Elves xx